Website Terms & Conditions

These Website Terms & Conditions (“Terms”) govern your access to and use of the corporate website operated by Market Edge Solutions (Pvt) Ltd (“Market Edge Solutions”, “we”, “us” or “our”). By accessing or using our website, you acknowledge that you have read and understood these Terms and agree to comply with them. If you do not agree with these Terms, you should discontinue use of the website.

Market Edge Solutions (Pvt) Ltd is a technology solutions company incorporated in Sri Lanka under Company Registration No. PV003711251. We provide and develop technology-related services and solutions, including areas such as:

• Enterprise IT Consulting;
• Cloud & Infrastructure Solutions;
• Cybersecurity;
• Software Development;
• Digital Transformation;
• Managed IT Services; and
• Digital products and platforms.

Information presented on this website is intended to provide general information about Market Edge Solutions, our capabilities, services and products.

These Terms apply to the Market Edge Solutions corporate website and associated corporate web pages. They do not automatically govern the use of separate products, platforms or applications operated by Market Edge Solutions where separate terms are provided.

NIWASA

NIWASA is a digital product of Market Edge Solutions (Pvt) Ltd.

NIWASA has separate Terms & Conditions governing access to and use of the NIWASA mobile application, website, landing pages and associated digital services. Where you access or use NIWASA, the applicable NIWASA Terms & Conditions govern your use of that product.

We make reasonable efforts to ensure that information published on our website is accurate and current. However, website content is provided primarily for general informational purposes. We do not guarantee that all information will always be:

• complete;
• accurate;
• current;
• error-free; or
• suitable for a particular purpose.

Market Edge Solutions may update, modify, remove or replace website content at any time without prior notice.

Descriptions of services, capabilities, technologies or solutions appearing on the website are general descriptions only. They do not constitute a binding offer, quotation, service-level agreement, warranty or contractual commitment unless expressly agreed in a separate written agreement between Market Edge Solutions and the relevant customer or party.

Specific:

• scope of work;
• deliverables;
• pricing;
• payment terms;
• implementation timelines;
• support arrangements;
• warranties;
• service levels; and
• contractual obligations

will be determined by the applicable proposal, quotation, statement of work, service agreement or other written contract. If there is a conflict between these website Terms and a separately executed agreement relating to services supplied by Market Edge Solutions, the separately executed agreement will govern the relevant services to the extent of that conflict.

Our website provides facilities for visitors to contact Market Edge Solutions regarding our services, solutions and products. When submitting an enquiry, you agree to provide information that is reasonably accurate and not intentionally misleading. Submission of an enquiry does not:

• create a contractual relationship;
• oblige Market Edge Solutions to provide services;
• constitute acceptance of a proposal;
• guarantee a response within a particular timeframe; or
• constitute a binding offer from Market Edge Solutions.

Personal information submitted through our website is handled in accordance with our Privacy Policy.

The website may provide information about employment or career opportunities with Market Edge Solutions. Candidates may currently submit CVs and recruitment enquiries to careers@medgesolutions.com

Submitting a CV, résumé or employment enquiry does not guarantee:

• acknowledgement;
• an interview;
• consideration for a particular role;
• placement on a candidate shortlist; or
• employment.

Market Edge Solutions may change or withdraw employment opportunities at any time.

Personal information submitted for recruitment purposes is handled in accordance with our Privacy Policy.

You agree not to use the website:

• for unlawful, fraudulent or malicious purposes;
• to impersonate another person or organisation;
• to submit false, misleading or deceptive information;
• to distribute malware, malicious code or harmful content;
• to interfere with website availability, security or operation;
• to attempt unauthorised access to systems, networks, accounts or data;
• to conduct automated scraping, harvesting or extraction in a manner that materially disrupts the website;
• to probe, scan or test vulnerabilities without authorisation;
• to circumvent security controls; or
• in any manner that infringes the rights of Market Edge Solutions or another party.

We reserve the right to restrict access where reasonably necessary to protect our website, infrastructure, users or business.

Unless otherwise stated, website content owned by Market Edge Solutions, including:

• text;
• graphics;
• branding;
• logos;
• icons;
• website design;
• original illustrations;
• software;
• documentation;
• photographs;
• videos; and
• other materials

is owned by or licensed to Market Edge Solutions and may be protected by copyright, trademark and other intellectual-property laws.

You may view and use the website for legitimate personal or business informational purposes.

You may not reproduce, republish, distribute, modify, sell, commercially exploit or create derivative works from protected Market Edge Solutions content without appropriate permission, except where permitted by applicable law.

The Market Edge Solutions name, logo and associated branding are proprietary assets of Market Edge Solutions (Pvt) Ltd.

NIWASA is a product and brand associated with Market Edge Solutions (Pvt) Ltd.

Nothing on the corporate website grants a licence or right to use Market Edge Solutions or NIWASA branding, trademarks, logos or other proprietary assets without appropriate authorisation.

Our website may contain links to third-party websites, platforms, applications or services.

Such links may be provided for convenience or informational purposes.

Unless expressly stated otherwise, Market Edge Solutions does not control independent third-party services and is not responsible for their:

• content;
• availability;
• security;
• accuracy;
• products or services; or
• privacy practices.

Access to third-party websites is subject to the applicable third party’s own terms and policies.

We aim to maintain reasonable website availability but do not guarantee uninterrupted or error-free access. The website may become unavailable due to:

• maintenance;
• upgrades;
• technical failures;
• telecommunications issues;
• hosting or third-party service interruptions;
• security incidents;
• circumstances outside our reasonable control; or
• other operational reasons.

We may modify, suspend or discontinue all or part of the corporate website where reasonably necessary.

You must not attempt to compromise the security or integrity of our website or associated systems.

Although Market Edge Solutions uses reasonable measures designed to protect its website and systems, no Internet-based service can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions when accessing Internet services.

To the extent permitted by applicable law, the corporate website and its informational content are provided on an “as available” basis.

Market Edge Solutions does not make warranties or representations beyond those that cannot lawfully be excluded.

Nothing on the corporate website should be treated as professional legal, financial or other regulated professional advice.

Customers requiring technology services should rely on the terms of the applicable proposal, agreement, statement of work or contract rather than general website descriptions.

To the maximum extent permitted by applicable law, Market Edge Solutions will not be liable for indirect, incidental, special or consequential loss arising solely from use of, or inability to use, the corporate website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Any liability arising under a separately executed customer agreement will be governed by that agreement rather than this website provision.

Our collection and processing of personal data through the corporate website is governed by the Market Edge Solutions Privacy Policy.

The Privacy Policy should be read together with these Terms where relevant. Personal data processed through NIWASA is governed by the applicable NIWASA Privacy Policy.

Market Edge Solutions may change:

• website content;
• navigation;
• features;
• service descriptions;
• product information; or
• other website functionality

from time to time. Such changes do not automatically alter the terms of separately executed contracts with customers or other parties.

We may update these Terms from time to time to reflect changes in our:

• website;
• services;
• business operations;
• technology; or
• applicable legal and regulatory requirements.

The latest version will be published on our website with an updated Last Updated date. Your continued use of the website following publication of revised Terms constitutes acceptance of those Terms to the extent permitted by applicable law.

These Terms are governed by the laws of Sri Lanka. Subject to any rights or remedies that cannot lawfully be excluded, disputes relating specifically to use of the Market Edge Solutions corporate website will be subject to the jurisdiction of the competent courts of Sri Lanka. Separate contracts entered into by Market Edge Solutions may contain their own governing-law, jurisdiction or dispute-resolution provisions, which will govern those agreements.

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent authority, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.

Failure by Market Edge Solutions to exercise or enforce any right under these Terms does not constitute a waiver of that right.

Questions regarding these Website Terms & Conditions may be directed to:

Market Edge Solutions (Pvt) Ltd

Company Registration No.: PV003711251, 17/3B Sri Sangabo Road, Dehiwala, Sri Lanka

Email: info@medgesolutions.com

Telephone: +94 76 527 5034

Privacy-related enquiries should be directed to: privacy@medgesolutions.com